Concentrix Job Application Process
You can get the chance to work at Concentrix by applying online. Below, you can find the detailed information about the hiring process of Concentrix which offers entry-level and managerial positions.
Concentrix, a business services company, is a subsidiary of SYNNEX Corporation since 2006. Its parent, SYNNEX sits at number 198 on the Fortune 500 listing. Concentrix is headquartered in Fremont, CA. Concentrix provides service in 10 industries: Automotive, Banking and Financial Services, Consumer Electronics, Energy and Public Sector, Healthcare Services, Insurance, Media and Communications, Retail and eCommerce, Technology, and Travel, Transportation and Tourism.
Apply Online Concentrix Jobs
You can be a member of Concentrix family by completing the hiring process which is explained below. In order to finish the application process, you can use the link provided below to access to the online application Concentrix where you can find out more about the position for which you want to apply.
Bilingual Customer Service and Sales Representative
We are currently looking for bold and tenacious Bilingual Inbound Customer Sales and Service Agent. The Bilingual Inbound Customer Sales and Service Agent is the first point of contact for selling products and services to our customers. This person will proudly represent the client brand; will have a strong sales focus; will maintain a high level of customer satisfaction by delivering an excellent customer experience.
Customer Service and Sales Representative
We are currently looking for bold and tenacious Inbound Customer Sales and Service Agent. The Inbound Customer Sales and Service Agent is the first point of contact for selling products and services to our customers. This person will proudly represent the client brand; will have a strong sales focus; will maintain a high level of customer satisfaction by delivering an excellent customer experience
The Inbound Customer Sales and Service Agent will assist customers by providing high quality customer service using knowledge of products, systems and procedures, to consistently exceed the customer’s expectations.
Customer Service Representative
Reporting to a Team Leader or Team Manager, the Customer Service Representative “CSR” responds to inbound calls, email and white mail communications received from dealerships, regions, clients and other external contacts regarding claims review and processing.
Working with the Sr. Customer Service Representative, this position is responsible for successfully resolving case escalations, client requests, and report deliver, managing multiple deliverables at one time. Proactively, the CSR works closely with other internal departments to ensure program success.
Customer Service Technical Advisor
Minimum 1-year customer service expertise or proven technical ability
Experience supporting customers via phone, e-mail, chat
Passion for customer service and ownership of the customer experience including comprehensive issue resolution
Able to effectively tailor communication and style to differing audiences
Able to self-manage and work independently in a fast-paced, constantly changing environment
Thrives on a team where expertise is shared, and feedback is welcomed
Effective time management including ability to multi-task, organize and prioritize
Able to research and grasp technical information across multiple tools while talking with customers
Aptitude for acquiring skills in technical troubleshooting and an eagerness to learn and take on new challenges
Available to attend 6 weeks of training on a schedule that may include weekends
Flexible to work between the hours of 9am-9pm 7 days a week, 364 days of the year. Including weekends and holidays, with the possibility to flex up or down hours depending upon business needs
Successful completion of a pre-employment assessment and background check
Successful completion of initial training
Ability to meet minimum typing speed of 25 WPM while talking with customers
Excellent verbal and written communication skills
Technical Support Agent
Concentrix Application Form/PDF
You can check whether there is printable application form available for Concentrix and you can download it if there is one. You can either submit the application form in person or you can send it via email.
How to Apply for Concentrix Jobs;