Online Job Application Process
Online Job Application ProcessYou can get the chance to work at Kit and Ace by applying online. Below, you can find the detailed information about the hiring process of Kit and Ace which offers entry-level and managerial positions.
Working at Kit and Ace
To the bold, to the challengers of the status quo and the seekers of the unexpected – we are looking for you. We don’t take ourselves too seriously but we do take our culture seriously. We are committed to transformational development, integrity, quality and innovation. Anything is possible and we have big plans.
See a position that excites you? Connect with us: hireme@kitandace.com
Apply Online Kit and Ace Jobs
You can be a member of Kit and Ace family by completing the hiring process which is explained below. In order to finish the application process, you can use the link provided below to access to the online application Kit and Ace where you can find out more about the position for which you want to apply.
ECOMMERCE OPERATIONS & MERCHANDISING MANAGER
As the Ecommerce Operations & Merchandising Manager, you are responsible for managing and executing the strategy for kitandace.com. You are the operational owner of all aspects of the Ecommerce business including, business planning, content strategy and development, campaigns and other online marketing, website design and maintenance, guest experience and education, and online analytics. In addition, you are responsible for collaborating with cross-functional partners and play a key role in developing and executing seasonal merchandising plans that optimize the display of merchandise on the Kit and Ace website.
There is a lot of moving pieces and it’s your job to strategize effective ways to achieve company financial and business objectives. You are the link between Ecommerce and all other areas of the business.
- Overall ownership of driving the revenue and profitability of the Ecommerce site to meet or exceed company plan
- Analyze and report on Ecommerce KPIs and develop action plans to grow the business
- Manage departmental budget & forecast, including digital marketing spend
- Manage the operational development and execution of digital marketing strategies
- Support the build out of digital marketing strategies to increase reach, engagement, conversion, sales per transaction and retention
- Measure and report on performance of all digital marketing initiatives against goals (ROI and KPIs), and provide guidance and recommendations
- Collaborate with Brand and Product teams on the development and execution of seasonal content strategies and ensure that all strategies are optimized for the website, and email
- Be the Subject Matter Expert for Kit and Ace on Digital Best Practices in Ecommerce
- Manage the online merchandise presentation and execute an effective position and content
- Execute and assist in development of seasonal merchandise plans that achieve both financial targets and visual merchandising objectives
- Aggregate insights from digital analytics, A/B testing and brand knowledge to make informed merchandising decisions
- Monitor Merchandising site performance across all pages to achieve site productivity goals
- Analyze historical sales insights, on-site metrics and inventory positions to optimize product recommendations on product pages, ads, social, and email
- Analyze historical data and current trends to identify risks and opportunities by category, guest, and product type
- Have excellent knowledge of our product assortment, brand ethos and guest to create an optimal online experience
- Manage and optimize user journey to drive sales and limit barriers on the path to purchase
- Work with key stakeholders to resolve eCommerce operational issues that impact consumer experience
- Manage external relationships including agencies and other vendor partners
- University degree in a relevant subject, or equivalent experience
- 4+ years of relevant experience in Ecommerce, Digital Marketing and Online Merchandising. Experience with Salesforce Commerce Cloud preferred
- Exceptional understanding of consumer online behavior (marketing funnel), trends, and market analysis
- Excellent analytical and quantitative skills, with a very strong understanding of web analytics, marketing analytics & ROI
- Demonstrated depth of UX experience, communications strategy, eCommerce marketing systems, and tools & platforms in an eCommerce environment
- Clothing retail experience strongly preferred
- Proven leadership capabilities and ability to coach and develop leaders with strong delegation skills
- Fosters a transparent, honest and positive team environment, able to receive and communicate feedback
- Excellent interpersonal skills and demonstrated ability to work effectively with cross functional teams
- Flexible and able to work with tight deadlines in a fast-paced environment
- Extremely organized & detail-oriented
- Autonomous, proactive, with the ability to take initiative
JUNIOR SHOP DIRECTOR
We are Kit and Ace. We make Technical Apparel for your everyday life by applying the best practices of athletic design to clothing you want to wear all day.
We created Kit and Ace for people like us – people who love to move and understand how technical clothing should perform, people who are spoiled by the comfort and movement of athletic apparel, but want to leave gym clothes at the gym. In our world, functionality, beauty and style live together.
Still reading? Good. Let’s create some big things together.
As Junior Shop Director, you will be responsible for certain aspects of the business as assigned by The Shop Director. You are accountable for all the store operations and functions when The Shop Director is absent and treat the showroom as if it were your own. The Junior Shop Director coaches and mentors the team in leading lives of their own design and creating exceptional experiences inside and outside of the showroom. You will lead through creativity, entrepreneurship and authentic relationship building. You will have a strong understanding of all aspects of the business and are well connected to the showrooms offline and online social network.
- Allocate 30% of your time to lead, develop, coach and guide your team in establishing goals and developing their competencies that drive performanc
- Support the development of a culture that balances financial results and an execution-focus with a fun, dynamic and creative atmosphere
- Foster an environment of continuous learning and development that embraces individuality
- Assist The Shop Director in developing innovative strategies that support business, brand, culture and people growth that result in driving top line sales
- Understand the importance of customer experience and continuously creates an unexpected and noteworthy experience
- Support and build successful teams through clear, effective communication and development tools
- You are The Shop Director’s “partner in crime” in all areas of the business and potential successor to The Shop Director
- You support The Shop Director in key areas of the business consisting of, but not exclusive to, P&L ownership via expense and people management, and quarterly sales plans
- Responsible for identifying and developing your own successor
- Actively build relationships within the cities social network via social programs, supper clubs, key relationships, shop events, etc.
- Assist in the hire and development of an exceptional team that is able to drive strategy and produce results
- 1-2 years of management experience in a fast paced and highly flexible environment
- An undergraduate business related degree or diploma is an asset
- An emerging leader with documented success in leading projects and teams
- You are a visionary and have the ability to see the big picture
- Creative, adaptable, entrepreneurial and driven by integrity
- An exceptional communicator, both internal and external
- A relationship builder in the city and neighbourhood – a true connector – out and about building key relationships
- Ability to take initiative and manage multiple projects at once
- Ability to effectively receive and communicate feedback
- Fosters a transparent, honest and positive team environment
- Results-oriented and process driven, with high expectations of self and team
- Support in additional duties as directed by The Shop Director
SHOP LEAD
We are Kit and Ace. We make Technical Apparel for your everyday life by applying the best practices of athletic design to clothing you want to wear all day.
We created Kit and Ace for people like us – people who love to move and understand how technical clothing should perform, people who are spoiled by the comfort and movement of athletic apparel, but want to leave gym clothes at the gym. In our world, functionality, beauty and style live together.
Still reading? Good. Let’s create some big things together
As a Shop Lead you lead by example to provide our guests with a world-class experience in the areas of product and culture. You are able to speak authentically about who we are, and how to use our product. You love design. You value integrity. You don’t take yourself too seriously.
- Allocate 30% of your time to lead, develop, coach and guide your team in establishing goals and developing their competencies that drive performance
- Model the company culture, and exemplify our shared values on a day-to-day basis
- Define, model and demonstrate the behaviours that enhance engagement, build enduring relationships and represent the Kit and Ace brand at all times
- Support the development of a culture that balances financial results and an execution-focus with a fun, dynamic and creative atmosphere
- Foster an environment of continuous learning and development that embraces individuality
- Coaches and trains Educators, which assists in evolving shop functions and flow
- Successfully communicates special features, benefits, fabric properties, usage, and best care instructions
- Maintain knowledge of in-shop stock availability on the sales floor and in backrooms
- Actively maintain shop appearance, keeping merchandise stocked and organized, while ensuring that the shop is clean and well presented
- Receives and processes stock from warehouse (Boxes can weigh 10 – 30 lbs) which includes; unpacking, counting, tagging as required, folding, sizing and placing on the floor, with overflow stock in back room and assigned storage areas
- Assist with re-stocking and pricing duties, including sale and holiday preparation as required
- Prepares merchandise for tailoring/alteration as may be required, by completing necessary documentation
- Arranges for mail and/or delivery, as required, to other locations and/or warehouse
- Completes standard opening and closing procedure
- Utilizes the Point of Sale system accurately, processes payments, refunds and exchanges and issues gift cards
- Participate in staff training and shop events as scheduled
- Support in additional duties as directed by management team
- 1+ year management experience preferred
- An undergraduate business related degree or diploma
- Passion to deliver premier customer service
- Driven to exceed customer’s expectations
- Optimistic, passionate, friendly and authentic
- Demonstrates a sense of urgency and is comfortable working in a team focused environment
- Strong communication and interpersonal skills – perceptive to customer needs
- Second language skills is an asset
- Capable of handling difficult customer facing conversations and interactions
- Honest and positive, and able to effectively receive and communicate feedback
- Results-oriented and process driven, with high expectations of self and team
- Work a flexible schedule that will include weekends, evenings, holidays, and special events
EDUCATOR
We are Kit and Ace. We make Technical Apparel for your everyday life by applying the best practices of athletic design to clothing you want to wear all day.
We created Kit and Ace for people like us – people who love to move and understand how technical clothing should perform, people who are spoiled by the comfort and movement of athletic apparel, but want to leave gym clothes at the gym. In our world, functionality, beauty and style live together.
Our concentration on transformational development lives in how we design our product and especially in how we develop our people. We want to develop the leaders of tomorrow by pushing the boundaries of what we thought we were capable of. We are working on something bigger than ourselves. We focus on creating products and experiences that keep us moving forward so we can each make the most of our days.
Still reading? Good. Let’s create some big things together.
As an Educator you are responsible to provide our guests with a world-class experience in the areas of product and culture. You are able to speak authentically about who we are, and how to use our product. You love design. You value integrity. You don’t take yourself too seriously.
Responsibilities:
Successfully communicates special features, benefits, fabric properties, usage, and best care instructions
Contribute to the achievement of daily showrooms sales targets
Maintain knowledge of in-showroom stock availability on the sales floor and in backrooms
Actively maintain showroom appearance, keeping merchandise stocked and organized, while ensuring that the showroom is clean and well presented
Receives and processes stock from warehouse (Boxes can weigh 10 – 30 lbs) which includes; unpacking, counting, tagging as required, folding, sizing and placing on the floor, with overflow stock in back room and assigned storage areas
Assist with re-stocking and pricing duties, including sale preparation as required
Ensures items from change rooms are returned to appropriate area – sized and tagged
Prepares merchandise for tailoring/alteration as may be required, by completing necessary documentation
Completes assigned clean-up duty
Utilizes the Point of Sale system, processes payments, refunds and exchanges and issues gift cards
Participate in staff training and showroom events as scheduled
Competencies:
Smart, no ego, fun, goal orientated, and driven by Integrity
Living and designing a life that is uniquely your own via goal setting and personal responsibility
Possess exemplary customer service skills
Strong personal sense of style
Upbeat, optimistic, passionate, friendly and authentic
Comfortable working in a team focused environment
Strong communication skills
Second language skills is an asset
Capable of handling difficult customer facing conversations and interactions
Personable, love interacting with people all day
Work a flexible schedule that will include weekends, evenings, holidays, and special events
Great sense of humour, positive outlook, and able to effectively receive and communicate feedback
Fosters a transparent, honest and positive team environment
Results-oriented and process driven, with high expectations of self and team
Kit and Ace Application Form/PDF
You can check whether there is printable application form available for Kit and Ace and you can download it if there is one. You can either submit the application form in person or you can send it via email.
How to Apply for Kit and Ace Jobs;